Date: Wednesday, October 20, 2004
Location: Memphis, TN

Speaker: Yaneer Bar-Yam, New England Complex Systems Institute

This program will discuss how the principles, concepts, and insights from the study of complex systems allows managers to use key information successfully, create adaptive organizations, simplify operations, reduce errors, and increase productivity within the uncertain environments of their own organization.

After this presentation you will be able to:

• Gain the perspective necessary to see your actions in relation to the system that provides care.
• Discuss health care quality and the origins of medical errors.
• Describe the mechanisms by which systems (not just individuals) can learn to reduce the frequency of errors and improve the quality of care.

Intended Audience:
This program is designed for decision makers in health care delivery and health care policy.

Format:
One day intensive program of lectures and discussions.

Registration:
Fee: $950 / registrant

You need a Visa, MasterCard or AmEx credit card. All the information will be sent securely.

Note: If your browser does not have adequate security, clicking the buttons below will produce an error message and you should contact programs@necsi.org for assistance with registration by credit card or check.

For cancellations received two weeks prior to the program date, full NECSI course credit will be provided, good for two years. Cancellations received within two weeks of program date will receive a 50% NECSI course credit, good for two years. Substitutions may be made at any time. Payment must be made in US Dollars.

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